Terms and Conditions

Effective Date: April 2025

Welcome to Wooden Flame! By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Use of the Website

By using this site, you confirm that you are at least the age of majority in your jurisdiction. You agree not to use our products or services for any illegal or unauthorized purpose or in any way that violates these Terms.

2. Products and Services

All products and services listed on our website are subject to availability. We reserve the right to limit the quantities of any products or services that we offer and to discontinue any product at any time.

3. Pricing and Payment

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product without notice at any time. Payment is required at the time of purchase and must be authorized by the customer.

4. Order Processing and Shipping

We aim to process and ship all orders promptly. Shipping times may vary depending on your location and shipping method. You will receive a confirmation email once your order has been processed and shipped.

5. Returns and Refunds

At this time, we do not accept returns.

Refunds may be issued on a case-by-case basis and are subject to approval. If you believe your situation qualifies for a refund (e.g., damaged or defective item), please contact us within 7 days of receiving your order with detailed information and photos if applicable. We reserve the right to deny refund requests that do not meet our criteria.

6. Promotions and Discounts

Promotions, discounts, and coupon codes are subject to specific terms and may be changed or withdrawn at any time without notice.

7. User Account

You may be required to create an account to access certain features of the website. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

8. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Wooden Flame. You may not use our content without prior written permission.

9. Limitation of Liability

Wooden Flame shall not be liable for any damages that result from the use of, or the inability to use, the products or services on this website.

Customers are responsible for using products as intended and must follow all safety guidelines, precautions, and instructions provided in product descriptions, manuals, or on any warning labels or safety stickers included with the product.

Failure to follow these safety measures may increase the risk of injury or damage and void any eligibility for refunds or support.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Your continued use of the website after changes are posted constitutes your acceptance of the new terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law principles.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: woodenflamecandles@gmail.com